Community Choice Credit Union tends to the needs of their members even in the most desperate times. During the Great Recession, when many banks stopped lending, Community Choice stepped in to provide loans to keep local businesses afloat.
Their growth mindset, centered on providing the services their members need when they need them, challenged Community Choice to evaluate their digital offerings. Realizing they lacked a compelling digital product suite for small businesses, Community Choice sought out key vendors and partners to enhance their capabilities.
The executive team at Community Choice, including Chief Operating Officer Dan Munro, began to evaluate potential solutions to capture small business market share. The team recognized the role Fintech vendors can play in helping to enhance their digital strategy, but also understood the support their staff would need to implement a solution.
When it came time to choose a partner, Community Choice became confident Autobooks would deliver due to their strong background in building and scaling payment processing and digital banking solutions. Community Choice needed a partner to not only provide the small business product suite, but one that could also be counted on to integrate with the financial institution’s digital and core banking platforms.
Autobooks successfully worked with Community Choice’s digital and core banking providers to fully integrate within the financial institution’s existing digital banking channels. Autobooks leverages Microsoft’s Azure platform to securely provide pre-built payment integrations that make it simple for small businesses to get paid via credit card, debit card, ACH, and check lockbox.