The Moment of Need for Small Businesses

05/5/20 / by Autobooks

In this podcast, Derik interviews Lee Wetherington. Lee is the Director of Strategic Insights for Jack Henry. In that role he helps connect the dots between analyst reports, the day to day needs of financial institutions, and the technology teams that are building and delivering solutions

Listen here 

.Lee and Derik talk about Lee’s latest article about the Moment of Need to Resolution, an opportunity for financial institutions to reclaim better customer service leveraging the digital channel.

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