Learn the market insights your financial institution needs to solve small business cash flow challenges. Stay ahead of the competition with this Aite report.
The Small Business Challenge
Less than half (47%) of U.S.-based small businesses believe their primary financial institution understands their needs. With 14% stating they will definitely switch banking institutions in the next two to three years. These are customers that spend the most, are tech-savvy, and are run by Millennials -- and they're the customers you should be fighting hardest to keep.
This white paper:
- Analyzes the need for financial institutions to provide the necessary tools that enable small businesses to operate more efficiently and make getting paid simpler.
- Highlights the types of tools and experience small businesses value and the importance of getting paid faster.
- Provides insights into customer expectations that will enable financial institutions to enjoy greater success with a customer segment that has been long underserved but that represents untapped revenue potential and opportunity.