Inside Small Business Banking
Insights and perspectives that get you up to speed on the changing landscape of small business banking.
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Jobs-to-be-Done | Supporting Small Business
What do your small businesses want?
Last week {add link to blog} we explained the methodology we use to bet on the right innovation to drive small business adoption. By identifying the situations that small ...
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Transforming Digital | Gaining Perspective
Betting on the right innovation to drive small business adoption
It’s a digital world, and financial institutions are re-calibrating their focus from the digital-first perspective needed to prepare for the change, to a customer-first approach ...
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Gaining Perspective
Getting into the business of small business banking
If there is one market that is in financial institutions’ blind spot, it’s small business. Given the 30.2 million small businesses in the United States, financial institutions are ...
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Supporting Small Business | Gaining Perspective
How to Identify Small Business Customers
If there is one market that is in financial institutions’ blind spot, it’s small business. Given the 30.2 million small businesses in the United States, financial institutions are ...
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Gaining Perspective
Banks' complex B2B payments opens the door for fintechs
As we established in our last blog and PaymentsSource byline, business owners find that setting up bank accounts is often tedious and time consuming. Although businesses trust ...
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Supporting Small Business
Cash flow management kills small businesses, but financial institutions have a cure.
The leading cause of death for small businesses is lack of cash flow. In fact, a U.S. Bank study reports82 percent of these businesses fail for this exact reason. The good news ...
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Supporting Small Business
Set for Success: Gallipolis City Schools simplifies invoicing and payments
Like most community organizations, Gallipolis City Schools had a complex paper-based process for managing student fees and preschool billing. District Treasurer Beth Lewis sought ...
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Supporting Small Business
Product Update: First Time Invoice
Less than half (47%) of U.S. based small businesses believe their primary financial institution understands their needs. The result is high attrition with 14% stating they will ...
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Growing Revenue | Supporting Small Business
Earning Extra: Finding the side hustlers within your institution
Research shows more people are leaning on side hustles to supplement their income. This year alone, side hustlers increased 6.3 percent to 15 million Americans, a number that has ...
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Transforming Digital
Why bankers need to focus on the customer, not technology
In a world of big data, bots and automation, bankers find themselves going digital-first to compete. In this process, an attempt is made to improve the customer experience and ...
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Transforming Digital | Growing Revenue
Community Choice and 4Front Credit Unions Share How They are Growing Deposits
This summer, we proudly announced that three of our early adopter financial institution clients have accrued more than $8 million in receivables within their first year in market. ...
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Supporting Small Business
How to gain points by tackling small business pain points
Small businesses are struggling to find value in the business banking services their bank or credit union provides, especially as their needs and demands continue to change and ...