Inside Small Business Banking
Insights and perspectives that get you up to speed on the changing landscape of small business banking.
Small business banking is one of the most valuable segments a financial institution can serve. It is also one of the most underserved, not because banks lack the intent, but because the tools available have made it hard to serve well.
Earlier this month, our CEO Steve Robert wrote about why Autobooks acquired MinuteLender. Steve goes deep on the lending economics, the data advantage financial institutions already have, and the Karen Mills framework that shaped our thinking.
This post is about why we acquired MinuteLender, what it means for the financial institutions we work with, and where I believe this takes us.
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Supporting Small Business
The Case for a Connected Small Business Strategy
Small business banking is one of the most valuable segments a financial institution can serve. It is also one of the most underserved, not because banks lack the intent, but ...
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Transforming Digital | Supporting Small Business
It’s not about only about lending. It’s about connection.
Earlier this month, our CEO Steve Robert wrote about why Autobooks acquired MinuteLender. Steve goes deep on the lending economics, the data advantage financial institutions ...
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Supporting Small Business
Why Autobooks Acquired MinuteLender, by Steve Robert
This post is about why we acquired MinuteLender, what it means for the financial institutions we work with, and where I believe this takes us.
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Webinars | Financial Institutions | Small Business Banking
Build Your Small Business Flywheel: From Insight to Repeat Usage
Missed the webinar? Watch it here
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Growing Revenue | Supporting Small Business | Gaining Perspective
Construction and Trades Reveal How Small Business Banking Actually Grows
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Transforming Digital | Growing Revenue | Gaining Perspective
Small Business Banking Is Not Broken. Bank Alignment Is.
Missed the webinar? Watch it here
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Transforming Digital | Growing Revenue | Supporting Small Business
The business case for smarter business checking
In conversations with banks and credit unions, we’re hearing a sharper focus on business checking, driven by what institutions are seeing in small business behavior and engagement.
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Transforming Digital | Supporting Small Business | Gaining Perspective
How Financial Institutions Can Use Value Stories to Correct Blind Spots in Small Business Strategy
Small business banking strategies fail most often at the problem definition stage. Institutions assume they understand what owners need and where competitors are winning. In ...
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Gaining Perspective
Three Takeaways from Our Latest Webinar: How Banks Can Win Small Business Relationships Back
Missed the webinar? Watch it here
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Supporting Small Business | Gaining Perspective
Part 2: Designing a Better Small Business Checking Account
If the first step is recognizing that most small businesses earn less than $1 million, the next step is understanding how their financial behaviors differ from traditional ...
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Supporting Small Business | Gaining Perspective
Part 1: What If the Problem Isn’t the Product, But the Market We Built It For?
Financial institutions have long supported small businesses with checking accounts, lending services, and treasury tools. But as the business landscape evolves, it’s becoming ...
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Transforming Digital | Growing Revenue | Supporting Small Business | Gaining Perspective
Three Key Trends Reshaping Small Business Digital Banking in 2025
The landscape of small business digital banking continues to evolve, and expectations have shifted. According to the 2025 Small Business Digital Banking Vendor Scorecardfrom ...