Inside Small Business Banking
Insights and perspectives that get you up to speed on the changing landscape of small business banking.
Key takeaways: Valley National Bancorp agreed to acquire Bluevine for about $340 million, adding roughly 175,000 active small business customers and $2.1 billion in deposits. 99% of those deposits come from customers who don’t borrow. They’re operating accounts, kept where ...
Key takeaways: When small businesses describe what they want from digital banking, they describe a connected system: payment workflows that match how the business operates (79%), a financial dashboard on one screen (67%), and transactions in outside software that sync back ...
Key takeaways: Signal in the Hub added three new views on August 10. They turn on by themselves, with nothing to configure. Signal Leads is the one to start with. It's an outreach list you can filter and export, with contact names and emails included. The new Signal Email ...
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Gaining Perspective
A bank just put a price on the small business experience
Key takeaways: Valley National Bancorp agreed to acquire Bluevine for about $340 million, adding roughly 175,000 active small business customers and $2.1 billion in deposits. 99% ...
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Gaining Perspective
The connected back office customers are building without you
Key takeaways: When small businesses describe what they want from digital banking, they describe a connected system: payment workflows that match how the business operates (79%), ...
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Transforming Digital
The Hub builds the list. The Kit writes the email.
Key takeaways: Signal in the Hub added three new views on August 10. They turn on by themselves, with nothing to configure. Signal Leads is the one to start with. It's an outreach ...
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Transforming Digital | Supporting Small Business
The account type missing from your business banking lineup
Key takeaways: Most business checking accounts are still designed around cash and check acceptance, with tiers set by item counts. The product hasn't changed much. The businesses ...
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Supporting Small Business | Lending
Small-dollar lending decides where small business deposits live
Key takeaways: Roughly half of small businesses have some form of capital gap, according to the Federal Reserve's 2026 Report on Employer Firms. The demand is small-dollar. 59% of ...
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Small Business Banking
Every signal now comes with a next step
Key takeaways: Signal Feed is a new view in the Autobooks Hub that surfaces notable transaction activity and trends across your small business portfolio, without your team digging ...
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Small Business Banking
See and serve your small businesses at scale
Key takeaways: A financial institution has never had a tool built to manage its small business portfolio. Bankers stretch general-purpose CRMs and pull static reports out of ...
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Transforming Digital | Product Innovation
Bill Pay Just Got More Useful
A feature that has not changed in twenty years is about to For most consumers and small businesses, Bill Pay has looked the same since they signed up for online banking. Schedule ...
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Transforming Digital | Industry Trends
Small businesses want invoicing where they already bank
Key takeaways 61% of small businesses now send electronic invoices. Only 18% send them through their bank. Those numbers have moved less than five points in four years. Javelin ...
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Transforming Digital
Payment timing is an operating system problem
Payment timing isn't a payments problem. It's an operating system problem. Mastercard's Mark Barnett is right that timing is the currency small businesses actually trade in — but ...
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Supporting Small Business
The Case for a Connected Small Business Strategy
Small business banking is one of the most valuable segments a financial institution can serve. It is also one of the most underserved, not because banks lack the intent, but ...
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Supporting Small Business
The Fed just changed the math on small business lending
Federal banking regulators have proposed changes to how much capital financial institutions must hold against small business loans. Under the proposal, risk weights for qualifying ...