Inside Small Business Banking
Insights and perspectives that get you up to speed on the changing landscape of small business banking.
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In the News
Autobooks Selected by Purpose Jobs as a Best Place to Work in 2024
Detroit-based Autobooks was chosen from a list of contenders headquartered in emerging tech hubs, nationwide — and has been recognized as a best place to work based on its ...
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Digital Banking | Payments | Supporting Small Business
How to Launch Tap to Pay on iPhone
In this pre-recorded webinar, Derik Sutton, CMO of Autobooks, is joined by Chris Spiek, CPO of Autobooks, as they discuss the small business market, how Tap to Pay on iPhone will ...
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Supporting Small Business
Businesses can now accept contactless payments through Autobooks and Tap to Pay on iPhone
Available now, US small businesses can accept in-person, contactless payments simply by using iPhone and an Autobooks-enabled mobile banking app Autobooks is excited to bring Tap ...
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Gaining Perspective
How we help your financial institution stay ahead of the competition
In this sixth and final session of Autobooks ACCELERATE, Derik Sutton discusses specific ways that Autobooks helps small businesses accept digital payments and manage cash flow, ...
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Gaining Perspective
Third-party activity inside your financial institution: Looking at the data
In the fifth session of Autobooks ACCELERATE, Derik Sutton touches on the small business market — specifically how business customers have turned to third-party competitors to ...
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Financial Institutions | Small Business Banking | Supporting Small Business | Gaining Perspective
The State of Small Business Banking: Overview and Take-Aways from the Arizent Report
Is your financial institution focused on supporting small businesses this year? If so, it may be helpful to better understand what small business owners are concerned about today ...
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Supporting Small Business | Events
Why small businesses need your financial institution, and how we help
In the fourth session of Autobooks ACCELERATE, Jordan Skole explores the importance of context and proximity when it comes to small business customers. Autobooks was not developed ...
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Digital Banking | Payments | Supporting Small Business
The Opportunity in Business Payments
Nonbank competitors challenge the way banks serve small business clients. Banks that address key pain points for those customers have a better shot at winning their business — and ...
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Supporting Small Business | Events
The training resources you need to get your in-branch teams up to speed
In the third session of Autobooks ACCELERATE, Kim Reher takes her audience through a brief tour of the current Autobooks resources, and shares some of her experience working ...
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Supporting Small Business | Events
Jobs to Be Done and the new features that help small business owners
In the second session of Autobooks ACCELERATE, Chris Spiek goes in-depth into how Autobooks approaches product development as a company, and why Jobs to Be Done is such a crucial ...
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Supporting Small Business | Events
Why Autobooks is the ideal solution for small businesses today
In the first session of Autobooks ACCELERATE, Steve Robert discusses the Autobooks mission, the state of small business banking today, and how the two intersect with the Autobooks ...
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Small Business | Payments | Supporting Small Business
QR codes: Four tips to make it easier for a customer to pay
As an Autobooks user, you've always had access to your own Payment Link via the 'Accept a Payment' feature found inside online and mobile banking as a way to collect customer ...
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Supporting Small Business | Gaining Perspective
How to build a winning small business bank, in four charts
80% of the small business banking pool is being targeted by fintech challengers, such as Square, Shopify, and Intuit. These companies have expanded by offering solutions aligned ...
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Small Business Banking | Supporting Small Business | Events
Autobooks Named to the 2021 CB Insights Fintech 250 List of Top Fintech Startups
Autobooks honored for achievements in Accounting and Finance We’re proud to announce that CB Insights has named Autobooks to their fourth annual Fintech 250, a prestigious list of ...
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Transforming Digital | Gaining Perspective
Fintech 2.0: Why embedded finance has brought a seismic shift in banking, & how FIs can respond
For a growing wave of software providers, embedded finance has become the next logical step in capturing significantly more revenue from existing customers — while removing the FI ...
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Transforming Digital | Supporting Small Business
SMBanking Forward
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Transforming Digital | Growing Revenue | Supporting Small Business
Why the ability to accept online payments will lock in — and transform — small business relationships at your institution.
Out of necessity, small businesses are searching for an easier way to accept payments and make deposits. Fintech challengers are capitalizing on this opportunity — and supplanting ...
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Transforming Digital | Gaining Perspective
Embedded fintech: The new product future for financial institutions
Our very own Derik Sutton spoke with Zack Miller of Tearsheet to discuss the topic of embedded fintech. What is it, and what are the benefits for financial institutions?
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Supporting Small Business
SMBs are stuck in a banking problem that they need help solving
Autobooks' Co-founder and CEO Steve Robert joined Tearsheet's Zack Miller to discuss how SMBs are stuck in a banking problem.
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Optimizing Cash Flow | Payments | Small Business Banking
Why MissionOG Invested in Autobooks
A large part of MissionOG’s success is a result of delivering payments innovation for financial institutions and their SMB customers our commitment to invest in market segments ...
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Transforming Digital
Accepting online payments will lock in and transform SMB relationships
For obvious reasons, 2020 changed the way we buy and pay for goods. Several eye-opening statistics have confirmed the reshaping of consumer payment behavior. According to data ...
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Supporting Small Business
Winning Small Business Relationships Starts With Helping Them Get Paid
2020 has been a challenging year for almost everyone, and small businesses have been among the hardest hit. According to the U.S. Small Business Administration (SBA), there are ...
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Growing Revenue | Supporting Small Business | Gaining Perspective
How FIs Can Beat Non-Bank Fintechs For Business Deposits
Featured in Financial Brand, this blog post summarizes the challenges financial institutions face when it comes to competing against non-bank providers and defines a new path ...
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Supporting Small Business
Addressing the Small Business Moment of Need during COVID-19 and Beyond
Small businesses are a critical part of the national economy and the backbone of their local communities by producing valuable products, services, and essentials. They provide ...
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Jobs-to-be-Done | Supporting Small Business
The Job of "Getting Paid at a Distance"
In this episode we discuss the recent impact of the Covid-19 pandemic on the small businesses we serve, and how our product principles created long before the pandemic have been ...
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Jobs-to-be-Done | Supporting Small Business
Helping small businesses "Get paid at a distance"
First and foremost, we want to start by saying that we recognize the tremendous effort that lies ahead for our country to deal with the Covid-19 pandemic, and the eventual ...
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Transforming Digital | Growing Revenue | Gaining Perspective
Moment of Need to Resolution
Derik talks with Lee Wetherington about his latest article that defines the new "Killer Digital KPI" - Moment of Need to Resolution.
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Transforming Digital | Supporting Small Business
How Good User Experience Impacts Small Business Banking | Autobooks
While offering new capabilities to help small businesses overcome critical challenges is key to their success, banking institutions shouldn't loose sight of the importance of user ...
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Jobs-to-be-Done | Supporting Small Business | Gaining Perspective
What Makes People Switch Fintech Products? | Autobooks
How did ten interviews with small business owners help Autobooks launch a successful new feature? Find out in the latest episode of the Small Business Obsessed podcast.
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Supporting Small Business
Small Business Cash Flow Challenges and The Impact on Their Banking Relationship
Less than half (47%) of U.S. based small businesses believe their primary financial institution understands their needs. The result is high attrition with 14% stating they will ...
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Jobs-to-be-Done | Supporting Small Business | Gaining Perspective
Customer Conversations That Drive Product Strategy
Welcome to Small Business Obsessed -- a podcast by Autobooks about small business and fintech product strategy.
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Jobs-to-be-Done | Supporting Small Business
Part two: What do your small businesses want?
Our final blog in this series will detail two more types of small business owners you might have encountered within your institution and provide tips on how to speak their ...
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Jobs-to-be-Done | Supporting Small Business
What do your small businesses want?
Last week {add link to blog} we explained the methodology we use to bet on the right innovation to drive small business adoption. By identifying the situations that small ...
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Transforming Digital | Gaining Perspective
Betting on the right innovation to drive small business adoption
It’s a digital world, and financial institutions are re-calibrating their focus from the digital-first perspective needed to prepare for the change, to a customer-first approach ...
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Gaining Perspective
Getting into the business of small business banking
If there is one market that is in financial institutions’ blind spot, it’s small business. Given the 30.2 million small businesses in the United States, financial institutions are ...
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Small Business
Radius Bank Adds Autobooks to Its Business Online & Mobile Banking Platform
“Our clients have been seeking a simple, intuitive solution for account management, monitoring and funds collection, without needing an accounting team. We are excited that this ...
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Supporting Small Business | Gaining Perspective
Chase for Business SMB infographic
Spotlight on Millennial Business Leaders (MBLs)
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Supporting Small Business | Gaining Perspective
How to Identify Small Business Customers
If there is one market that is in financial institutions’ blind spot, it’s small business. Given the 30.2 million small businesses in the United States, financial institutions are ...
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Transforming Digital
You Don't Have to Wait for Better Small Business Banking
There's a lot of talk about business banking, especially around the opportunity to better serve micro, lifestyle, and small businesses.
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Events
Autobooks at Bank Director’s Acquired or Be Acquired Conference
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Supporting Small Business | Gaining Perspective
Derik Sutton, Autobooks VP of Product and Experience, interviews with John Siracusa of the Bank On It Podcast
In this episode the host John Siracusa interviews Derik Sutton of Autobooks.co and they discuss the lost art of community and understanding of the personal needs of the customer ...
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Supporting Small Business | Gaining Perspective
Startups and Ideas to Change the World
This excerpt originally appeared in the The Fintech Times, published on December 7, 2017.
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Transforming Digital | Gaining Perspective
Under Attack: Outsiders Threatening Traditional Business Banking Models
Community banks and credit unions should be the financial hub for their small-medium business clients. But community institutions are losing large parts of those relationships to ...
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Gaining Perspective
Banks' complex B2B payments opens the door for fintechs
As we established in our last blog and PaymentsSource byline, business owners find that setting up bank accounts is often tedious and time consuming. Although businesses trust ...
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Supporting Small Business
Cash flow management kills small businesses, but financial institutions have a cure.
The leading cause of death for small businesses is lack of cash flow. In fact, a U.S. Bank study reports82 percent of these businesses fail for this exact reason. The good news ...
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Supporting Small Business
Set for Success: Gallipolis City Schools simplifies invoicing and payments
Like most community organizations, Gallipolis City Schools had a complex paper-based process for managing student fees and preschool billing. District Treasurer Beth Lewis sought ...
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Supporting Small Business
Product Update: First Time Invoice
Less than half (47%) of U.S. based small businesses believe their primary financial institution understands their needs. The result is high attrition with 14% stating they will ...
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Growing Revenue | Supporting Small Business
Earning Extra: Finding the side hustlers within your institution
Research shows more people are leaning on side hustles to supplement their income. This year alone, side hustlers increased 6.3 percent to 15 million Americans, a number that has ...
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Transforming Digital
Why bankers need to focus on the customer, not technology
In a world of big data, bots and automation, bankers find themselves going digital-first to compete. In this process, an attempt is made to improve the customer experience and ...
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Transforming Digital | Growing Revenue
Community Choice and 4Front Credit Unions Share How They are Growing Deposits
This summer, we proudly announced that three of our early adopter financial institution clients have accrued more than $8 million in receivables within their first year in market. ...
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Supporting Small Business
How to gain points by tackling small business pain points
Small businesses are struggling to find value in the business banking services their bank or credit union provides, especially as their needs and demands continue to change and ...
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Gaining Perspective
Banks are ignoring the faster payment needs of small businesses
Analysts and industry leaders are calling for financial institutions of all sizes to invest in small business banking services. Despite the rising demands of the small business ...
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Transforming Digital | Gaining Perspective
JPMorgan Chase turns to fintechs to accelerate B2B innovation
Open banking has enabled giants like JPMorgan Chase to partner with fintechs to accelerate B2B innovation. Through these partnerships, the bank is able to streamline the payment ...
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Growing Revenue | Supporting Small Business
How to find the small businesses masquerading as members
The number of small businesses and independent workers continue to grow as the barriers to starting a business remain low. Statistically, one out of every 10 of your members may ...